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Anycover Protection Plans App for Shopee

1. Introduction​

The Anycover Protection Plans App enables Shopee merchants to seamlessly offer extended protection and warranty plans directly within their Shopee stores.

With this app, merchants can easily bundle insurance-backed protection plans with eligible products such as smartphones, wearables, audio devices, appliances, and electronics—without requiring any manual setup or additional operational overhead.

Benefits for Merchants​

  • Boost Average Order Value (AOV): Customers spend more when they purchase protection with their products.
  • Build Customer Trust: Shoppers feel reassured knowing their purchases are protected by reputable insurer partners.
  • Zero Manual Effort: The app automatically identifies eligible products and applies the correct protection options.

2. Installing the App​

Getting started with Anycover on Shopee is simple:

  1. Use the following URL to install the app: Install Anycover Shopee App
  2. The above link will take you to Shopee Platform Authorization page
    • Click on Confirm Authorization to proceed. Shopee authorization page
  3. Once authorized, the Anycover app will be installed and integrated with your Shopee store.

3. Setting Up​

After installation, setup is automatic and requires minimal merchant input:

  • Auto-Sync Product Catalog: The app syncs with your Shopee product listings in real-time.
    Shopee seller center
  • Product Identification: Anycover identifies warrantable and eligible products (e.g., electronics, appliances).
  • Default Settings Applied: Standard protection plan pricing and coverage settings are pre-configured.
    • Merchants can review and adjust settings via the Anycover dashboard.
      Anycover merchant dashboard

4. How It Works for Customers​

From the customer perspective, purchasing protection is seamless and familiar:

  1. On eligible product pages, customers can add a protection plan in one of two ways:
    • As a product variant option (appears alongside other variants such as size or color).
    • As a product add‑on that can be selected independently of variants.
  2. With one click, customers can add a protection plan to their cart alongside the product.
  3. At checkout, the protection plan is purchased just like any other Shopee item.
  4. Customers receive a confirmation email or Shopee order note containing their protection plan details.
    Shopee Order Note

5. Customer Support & Claims​

Anycover ensures hassle-free claims handling, without adding work for merchants:

  • Customers file claims directly through the claims chatbot.
  • Claims are managed by trusted insurer partners (repairs, replacements, reimbursements).
  • Merchants are not involved in the claims process, ensuring no extra burden.
  • Merchants can still stay informed via dashboard insights and status updates.

6. How It Works for Merchants​

For merchants, the app integrates seamlessly into Shopee workflows:

  • All protection plan orders appear alongside regular product orders in Shopee Seller Centre.
  • The Anycover merchant dashboard provides business insights, including:
    • Sales uplift from protection plan add-ons.
    • Claims performance data to track customer satisfaction and transparency.

This helps merchants increase revenue while building trust and loyalty with customers.

7. Frequently Asked Questions​

Which of my products are eligible for protection plans?
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Only new or certified refurbished products that come with at least a 1-year manufacturer/seller warranty are eligible. The app automatically detects warrantable categories (e.g. smartphones, audio devices, home appliances) and excludes non-eligible categories (e.g. fashion, consumables).
Do I need to handle claims or repairs for customers?
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No. Anycover handles the entire claims process, repairs, replacements, or reimbursements together with the underwriting insurer.
Does the commission structure change?
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Your share / commissions remains unchanged. You would collect the entire payments and we would bill you at the end of the month based on pre-agreed mechanism.
Will this affect my product pricing or listings?
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No. The app adds an "Add Protection Plan" option to eligible product pages without altering your base product price or description details. Customers are free to choose variant prior to checkout.
What if I don't want to offer protection on certain SKUs?
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You can easily exclude specific products via the Merchant Dashboard/ Manage Products settings page. The system gives you full control to enable or disable protection plans on individual items.
How does the app handle my SKU IDs?
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The app automatically maps protection plans to your existing Shopee SKUs. You don't need to create new product codes or edit your catalog manually. If you update or change a SKU, the app re-maps automatically to ensure protection plans stay linked.
Do I need to manage inventory for protection plans?
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No. Protection plans don't require physical stock, so there's no inventory tracking on your side. The App uses the same SKU ID for variants with and without protection, so if you are using any inventory management system linked to this SKU ID then your stock count would be updated across the board.